Our Contract
Price
Right for you to cancel your contract
Cancellation by us
Stock shortages
Product descriptions and measurements
Delivering your goods
Returns Policy
Representations
Events beyond our control
Invalidity
Privacy
Third Party Rights
Governing Law
In these terms: Goods means the decorative stickers manufactured or supplied by BOOGOGO and the subject of the order made by you. You and Your means the person ordering Goods from BOOGOGO. BOOGOGO, We or Us or Our means BOOGOGO whose registered office is at Boogogo, The Studio, Snawdens Sawmills, Yealmbridge, Yealmpton PL8 2EQ , email address means the email address, info@boogogo.co.uk
Our Contract
Our website invites You to buy Goods from Us. A legally binding contract with You will only arise once Boogogo has received payment for the Goods in full from You. If You have provided an email address on Your order form, We shall notify You of acceptance of Your order by e-mail.
Price
Prices: All prices are inclusive of VAT @17.5%
Payment: We accept Visa, Mastercard, Switch and Maestro. Your payment is taken securely by SAGEPAY. Your card details will not be seen by us at any time.
Delivery: Our standard delivery is available throughout all mainland UK.
A delivery charge of £4.95 is added to all mainland UK orders below £100 in value. Orders above £100 are delivered free of charge.
We deliver to offshore UK and the rest of the world as follows:
Offshore UK (Ireland, Channel Islands etc): £15
Europe (France, Spain, Germany, Italy etc): £18
Rest of the World (USA, Asia, Middle East): £28
Right for you to cancel your contract
You cannot change or cancel Your order if the Goods You have ordered are manufactured, measured or custom-made to Your requirements or specifications as these Goods will not be re-saleable by Us. We regret that once Your order has been accepted by Us in relation to such Goods and entered on Our manufacturing process We are unable to accept any changes to these Goods or cancellation of Your order without levying a handling charge (see below). If prior to delivery You do wish to change Your order or cancel it after We have accepted it, please contact us as soon as possible by e-mail and We will try to assist You.
Our acceptance of cancellation of Your order will be subject to retention by Us of a handling charge equal to 30% of the price paid by for these custom-made Goods. The balance of the price paid will be reimbursed to You within 30 days of notification of cancellation.
Cancellation by us
We reserve the right to cancel Your order if We have insufficient stock to deliver Goods You have ordered, if the design You have chosen is not available in the dimensions You have provided, if You require delivery outside the United Kingdom, or if One or more of the Goods You ordered was listed at an incorrect price due to a typographical error or an error in the pricing information made by Us and/or received by Us from Our suppliers.
If we do cancel Your order We will notify You and will refund Your payment as soon as possible but in any event within 30 days of Your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Stock Shortages
If the Goods You order are unavailable We will notify You as soon as possible and suggest a suitable replacement.
Product descriptions and measurement
The product information and photographs contained within Our website are provided for illustrative purposes only and We cannot warrant they are accurate. If You are in any doubt as to the precise nature of the product You wish to order You are advised to request a sample prior to order.
As the Goods You order are manufactured according to the design and measurements You provide in Your order, it is very important that Your order is accurate in this respect. We cannot accept the return of Goods by reason of the design or measurements You provided being incorrect. We recommend that You read the FAQ page on our website or contact Us by e-mail if You would like guidance on how to take the required measurements accurately. Whilst every attempt will be made by Boogogo to ensure that the Goods sold and delivered match in every respect any sample or description shown or given or sent to You, any minor or immaterial variation or change in colour or pattern between the sample or description and the Goods delivered shall not entitle You to reject the Goods nor to claim any compensation for such variation or change.
Delivering your goods
Boogogo will deliver Your Goods to the address You have provided on Your order within 5 working days of the day Your order was received by Us. Ownership of, and risk in, the Goods will pass to You once they have been delivered to You. If You return the Goods ownership of, and risk in the Goods returned will pass to Us on receipt of the Goods by Us.
Our fitting instructions will be included with Your delivery. We recommend that You read these fully before starting to fit Your Goods. If You have any questions about fitting please contact Us by e-mail.
Boogogo will not be held responsible for any problems encountered in installing Your Goods.
Returns Policy
If you do not wish to keep your purchase, you can return the goods in their original condition and packaging within 28 days for a refund.
If the Goods You have ordered are manufactured, measured or custom-made to Your requirements or specifications we cannot issue a refund as these Goods will not be re-saleable by Us.
You will be responsible for the cost of returning the goods to our warehouse. We will refund your money within 14 days less the carriage charge (£4.95)
Returns outside this period will not be accepted.
If Your Goods are defective on delivery, You are entitled to return them to Us provided You have first contacted Us by e-mail or in writing , as We have agreed that the Goods should be returned to Us. The Goods should be returned to Us in the packaging they were received in and securely sealed. If in doubt please contact Us by e-mail for guidance on how to pack Your Goods for return.
If on receipt by Boogogo it appears that the Goods are defective, We will promptly arrange to deliver replacement Goods free of charge or, if You request, a full refund of the price of the defective Goods.
The rights You have do not limit Your statutory rights as a consumer.
Representations
No statement, description, or recommendation contained in any catalogue, price list, advertisement, communication, the pages of this website or by any employee or agent of Boogogo shall be interpreted so as to enlarge, vary or override in any way of these terms and conditions.
Events beyond our control
Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which We exclude Our liability to You) the enforceability of any other part of these conditions will not be affected.
Privacy
We are fully committed to protecting Your privacy and will not disclose Your information to any third parties. Please also see our internet privacy statement to see how we handle your data on this web site.
Third party rights
Except for Our affiliates. directors, employees or representatives, a person who is not a party to this agreement has no right under UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
Governing law
This contract is subject to English law and the exclusive jurisdiction of the English courts.
